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Serving West Jacksonville and surrounding areas.
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Meet the West Jacksonville Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers West Jacksonville we believe that getting the best care for your loved ones should not be complicated. Sheree Ellingson opened the Senior Helpers West Jacksonville office because of her passion for helping others and her interest in the growing need for in-home care services. Sheree is committed to delivering the best possible in-home care to seniors in the West Jacksonville community. 

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. 

Two hands holding each other.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of West Jacksonville, like every other location, is fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

Sheree Ellingson was drawn to Senior Helpers because of her own experiences in caring for her dad.

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Sheree Ellingson of Senior Helpers West Jacksonville

Hear directly from Senior Helpers owner, Sheree Ellingson, about what we do here at Senior Helpers, why she started the West Jacksonville branch, and how our team works here at the office and in your homes.

Caregiver pouring water

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the West Jacksonville Team

Sheree Ellingson

Sheree Ellingson


Sheree Ellingson is the owner of Senior Helpers of West Jacksonville. She purchased this franchise after the experience of losing her dad to cancer 2003. Sheree traveled and trained companies on accounting software when her mom called telling her of her dad's illness. She went back to Virginia as often as possible and found out first hand how hard taking care of a senior can be. This inspired Sheree to purchase the franchise in 2008.

Sheree holds an MBA in business which helps in the day-to-day operations.  She has grown the business from a start-up company and feels very blessed and grateful for all God's grace. Sheree likes to spend time with family, friends and her constant companion, Savannah, the golden retriever she adopted in February 2018.

Jennifer Schwarz

Jennifer Schwarz

Client Services and Caregiver Manager

Jennifer joined the Senior Helpers team in 2013 as the Caregiver Manager. Jennifer's love and passion for providing excellent senior care shines through and has led her to also become our Client Service Manager. Jennifer is always available with a listening ear or helping hand for both the staff and clients. Jennifer has held her CNA license for 14 years and completed her Medical Assistant Certification in 2005. Jennifer loves to learn new things and is always looking for way to better improve herself.



HR Specialist

I have been in the healthcare industry since 2003. I grew up taking care of my grandmother with stage IV cancer. I am a Certified Nursing Assistant and also a mother, of four. In  2014, I started earning my degree in Human Resources Management while working in HR in a hospital. I enjoy working in HR as I can still be here to help people while remaining in the healthcare industry. I enjoy working at Senior Helpers as the Human resources Manager, for they care about the wellbeing of their staff and clients.

Bernadette Shropshire

Schedule Coordinator

Bernadette joined the Senior Helpers team in 2015 as a caregiver. Bernadette has over 12 years of experience in Home Health Care. Bernadette holds an Associate’s Degree in Business Administration and completed the Medical Assistant program. She has 3 years of experience as a scheduling coordinator. Bernadette loves to care for others whether hands on or through scheduling caregivers to meet our client needs.  Bernadette is a mom to two amazing sons, Scottie and Jamarri.


Protecting Seniors from Theft and Burglary

Check out these easy tips from Sheree Ellingson, Owner of Senior Helpers West Jacksonville, on how to protect your loved seniors from burglary, theft, and robbery. Easy to implement, and makes a big difference!

Meet the Senior Helpers West Jacksonville Team and Learn about Fall Risks

Senior Helpers West Jacksonville owner, Sheree Ellingson discusses the importance of in-home safety for seniors who are at risk for falls.

Veterans Aid and Attendance Benefit

Sheree Ellingson, owner of Senior Helpers of West Jacksonville, provides education on Veterans Aid and Attendance Benefit. Watch the video here.

Areas we serve

Senior Helpers West Jacksonville provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers West Jacksonville serves the cities and towns of:

  • Jacksonville
  • Callahan
  • Hillard
  • Lawtey
  • Orange Park
  • Oakleaf Plantation
  • Fleming Island
  • Middleburg
  • Green Cove Springs
  • Lake Asbury
  • Keystone Heights
  • Starke
  • Parts of Mandarin
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