Serving Newark and surrounding areas.
Type Size
Skip to main content Contact Us

Meet the Northern Delaware Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Northern Delaware we believe that getting the best care for your loved ones should not be complicated. Bobbie Hartz opened the Senior Helpers Hockessin office in 2007 because of her passion for helping others and her interest in the growing need for in-home care services. In 2017 the office was relocated to Christiana where Bobbie remains committed to delivering the best possible in-home care to seniors in northern Delaware.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past 11 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. 

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of northern Delaware was proud to join the system in 2007. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.

Bobbie Hartz was drawn to Senior Helpers because of her close connections with her parents’ generation throughout her life.

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Christiana Team

Bobbie Hartz, MBA, CSA

Owner

Bobbie is a Certified Senior Advisor (CSA). She oversees and manages the day-today operations of Senior Helpers, including scheduling, client intake and client service, recruiting and HR, training, billing and payroll, marketing and community relations. She performs client needs assessments, interviews caregiver applicants and responds to questions or concerns from our clients or caregivers. She enjoys playing piano and flute, exercising, and trips to the beach.

Blake Turnbull, RN, BSN

Director of Caregivers

Blake oversees the overall management of our home care operations related to the care of our clients and the monitoring of our caregivers. She reviews all documentation to ensure state compliance and follows up on issues arising in the care of our clients. She trains our caregivers in assisting our clients with their activities of daily living (ADLs) and in our Senior Gems® Dementia care. She enjoys travel, reading, exercise, MahJong, and pinochle.

Chelsie Duman

Office Manager

Chelsie is responsible for the overall management of the administrative responsibilities in the office. Her duties include ordering office supplies, maintaining equipment, entering payroll, processing new hire background checks and paperwork, maintaining our client and employee databases and ensuring that all documentation is in order and up to date. She loves cars, playing Bingo, concerts and lounging in her backyard.

Alice Kamen, RN, BSN

Caregiver Supervisor

Alice provides backup for the Director of Caregivers and Director of Operations in the overall execution of supervision of our caregivers. She also evaluates clients on a regular basis and/or as necessary to ensure client needs are consistent with the care plan. She writes and maintains care plans and provides proactive guidance in the management of our clients' health. She likes to run, hike, walk her dogs, and volunteer.

Lloyd Minatee

Human Resources

Lloyd handles the hiring, administration, and training of our caregivers. His responsibilities include caregiver recruitment, orientation and supervision, administering performance appraisals, maintaining our customer satisfaction system, and other areas of operations as needed. When he's not goofing around with his son, he likes to draw, go to the movies, and take photographs. He also enjoys traveling, exercising and learning to play the guitar.

Eliu Rodriguez

Client Support Services Manager

Eliu began his career at Senior Helpers as a caregiver. He now coordinates client and caregiver schedules and maintains them in our database. He resolves all scheduling issues and ensures that all clients’ needs are fulfilled. He also responds to any client questions or concerns and assists in the caregiver recruitment process. He enjoys traveling, cooking for friends and family, and horseback riding.

Areas we serve

Senior Helpers of northern Delaware provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers of northern Delaware serves the cities and towns of:

  • Edgemoor
  • Newark. Hockessin

“Lisa is the best thing that has happened to us in years. Senior Helpers is golden in our book.”

Ted K. | Wilmington, DE