Read our latest Reviews!

It seems that whenever I need someone, there is always a competent person available to fill in.

April 03, 2019 by R.D.

Having a primary caregiver for weekdays. Then for the most part having regular caregivers for my parents on the weekends, one for Saturday, another for Sunday.

March 26, 2019 by M.J.


March 23, 2019 by C.A.


March 06, 2019 by A.M.

March 06, 2019 by P.S.

February 27, 2019 by I.J.

Reliable knowledgeable trustworthy compassionate

February 27, 2019 by D.B.

The caregivers are good. I’m always able to contact Senior Helperswith any issues and get them resolved

February 16, 2019 by S.F.

Dependable Caring Thorough Kind

January 16, 2019 by E.Z.

December 05, 2018 by P.S.

Staff is responsive when I call, Peggy is a wonderful caregiver.

December 05, 2018 by A.M.

November 28, 2018 by K.H.

November 21, 2018 by G.J.

November 13, 2018 by S.F.

November 07, 2018 by N.B.

October 24, 2018 by G.K.

I like the "flavor" of CNAs that Senior Helper trains. They are very kind and gentle to the clients with safety and comfort top priorities. Having tried other agencies, I find that Senior Helpers RN keeps the medical information and training coming to current caregivers as well as new ones.

October 03, 2018 by C.M.

Professional and personalized care.

September 26, 2018 by C.B.

You have great caregivers!

September 26, 2018 by L.C.

Good people who help me.

September 09, 2018 by C.A.

Peggy is a wonderful, kind sincere person. She takes imitative and truly takes her job seriously-she has a calling for this kind of work!

August 29, 2018 by A.M.

August 29, 2018 by P.S.

include in the invoice the services provided by the caregiver, instead of having to look in the book.

August 09, 2018 by W.W.

Superb caregivers.

August 08, 2018 by N.B.

July 26, 2018 by G.K.

That is very flexible.

July 18, 2018 by D.J.

Caretakers are competent and helpful. Mom enjoys their company

July 11, 2018 by G.B.

Matching client to caregiver.

June 27, 2018 by L.W.

Very responsive and I feel that your attention is very personalized.

June 23, 2018 by L.C.

Personalized. Your matches are inspired. The level of senditive detail is impressive & makes all work well! All of yr staff respond professionally, politely & functionally to our requests.

June 14, 2018 by C.B.

Dependable Kind Flexible

June 14, 2018 by D.F.

May 23, 2018 by P.S.

May 23, 2018 by A.M.

Friendly, kind and very helpful

May 08, 2018 by A.W.

Flexibility and good staff

May 08, 2018 by G.H.

CNA staff

May 02, 2018 by S.F.

May 01, 2018 by L.W.

Wonder, caring people.

April 25, 2018 by N.B.

Prompt and great care

April 25, 2018 by A.L.

Staff is very reliable and attentive to my mother in laws needs

April 11, 2018 by C.F.

The best thing going for this Senior Helpers Agency is Mr. Terry Dixon. He has the highest integrity and seeks to find top caregivers who are trained by his nursing staff on an on-going basis. If a caregiver fails to show up, he and his staff have a process for finding a replacement as quickly as possible. Every effort is made to match up the caregiver with the requested need. This organization is very professional and well-run but more importantly the staff and caregivers are caring and helpful.

March 27, 2018 by C.M.

Friendly, prompt service with great care for choosing the right person for my family.

March 21, 2018 by K.N.

March 08, 2018 by S.A.

Caring staff Thorough in giving care Trustworthy (all staff) Understanding Knowledge of patients with dementia Knowledge of elderly Helpful to family members Willingness to help in any way needed

March 07, 2018 by D.F.

Everything. Especially the Companions we've had.

March 07, 2018 by P.T.

We have had three of your employees offeri g service

March 07, 2018 by C.B.

Our senior helper is amazing - like one of the family, in fact. I also appreciate the open lines of communication and accountability. Keep up the great work!

March 06, 2018 by S.C.

Professional, feels more personal than some other services we’ve tried, maybe because it is family owned and operated, great staff, strong protocol in place,and a wonderful caregiver matched to our needs. I would hope we’d have same experience with other caregivers if ever needed, and that what we feel as clients would be what would attract the best caregivers. We do feel trust in the agency because of the contact we have had from a initial phone conversation with Terry to Esther’s handling of our case and home visit to Linda’s nursing assessment visit and of course Laurene our caregiver.

February 28, 2018 by C.C.

Flexibility and willingness to help in anyway possible

February 27, 2018 by A.M.C.

Responsive to requests provide feedback to family members

February 21, 2018 by A.R.

The helpers who have been with my mother have all been good and she especially likes her current helper. It is important to have someone who listens. It is also important to me that an organization is responsive, which yours is.

February 21, 2018 by L.K.

February 20, 2018 by P.S.

Thought put behind trying to match the caregivers with the client as much as possible.

February 20, 2018 by M.C.

Very personalized.

February 20, 2018 by L.C.

Very caring and eager to work with you

February 07, 2018 by A.W.

Caregivers are very capable and attentive. Staff is responsive and flexible to emergent needs.

February 07, 2018 by G.H.

Reliability. Diligence in finding a good match in a caregiver. Responsive to concerns.

February 07, 2018 by S.D.

February 01, 2018 by P.P.R.

Every helper you have sent over the past eight years has been outstanding.

January 31, 2018 by N.B.

Reliable and professional.

January 31, 2018 by L.W.


January 31, 2018 by D.B.

Convenient. Responsible and courteous

January 29, 2018 by W.W.

Prompt and caring

January 24, 2018 by A.L.

High quality, caring staff

January 24, 2018 by S.F.

I feel that Esther and Terry bring a tailor their communication and style based on the needs of the client. Even though my mother experienced a few caregivers over the last few years, we were really impressed by the patience and quality of many of the caregivers.

January 10, 2018 by R.F.

Edward was always on time or early, did his job w a cheerful attitude, and was very pleasant. Staff always worked as hard as possible to accommodate our needs.

January 09, 2018 by L.W.

The quality of highly caring caregivers! And the helpful info you gave me initially! And the coordination with the VA!!!!

January 09, 2018 by G.K.

Matching Helper to client.

December 20, 2017 by L.W.

We have 3 great CNA's. Senior Helpers keep close communication with caregivers. A RN trains and supervises CNA's. Owner/manager is on site, available, and interested!

December 20, 2017 by C.M.

December 07, 2017 by D.A.

December 06, 2017 by F.N.


December 06, 2017 by T.B.

Everything so far.

December 06, 2017 by P.T.

Quality care. My mother has been able to live at home far longer than she would have without Senior Helpers.

November 29, 2017 by E.A.

Our careg

November 29, 2017 by S.C.

Reliability Quality of care Attention given to his needs Respect Fun

November 29, 2017 by D.F.

Consistently strong workers!

November 22, 2017 by S.M.

November 22, 2017 by L.B.

November 22, 2017 by S.F.

Great provider. Professional and caring staff. Family run with a long-term staff and not much turnover. Handle everything very professionally yet personally. Assures trust and capable care.

November 22, 2017 by C.C.

I like the helper who has been working in my home for the past few months. She is friendly and thorough with an excellent work ethic, and she remembers where things are in the house. She only has to be told once and she remembers my preferred way of doing things.

November 15, 2017 by M.D.

Always there when scheduled. Esther is great and on top of things. Treats my dad great

November 13, 2017 by A.R.

Continued care and service from office to caregivers. Having a primary caregiver assigned for the majority of the time.

November 12, 2017 by M.C.

Punctuality, patience with my 96 year old mom., thorough job done each time, accommodating. The scheduling people need to be aware That, when they are dealing with the very old, everything must be explained very carefully.

November 09, 2017 by L.K.

Very flexible and easy to work with. The care givers are very caring and reliable.

November 08, 2017 by J.B.

The helpers that Senior Helpers in Charlotte finds are great!

November 01, 2017 by L.C.

Dependable, courteous and caring

November 01, 2017 by A.W.

By having caregivers sit with my mother-in-law, I know that there is someone there daily who is making sure that her needs are being met and can communicate with me. I am able to just be family and visit with her without having to be caregiver too.

November 01, 2017 by B.B.

Reliability. Good caregivers.

October 26, 2017 by S.D.


October 25, 2017 by D.B.

Professional helper. (Jean) Always cheerful and helping.

October 25, 2017 by L.W.

Every person you have ever sent has been wonderful, trustworthy and caring.

October 24, 2017 by N.B.

Prompt and caring

October 17, 2017 by A.L.

September 20, 2017 by C.M.

1. Matching process for client to Senior Helper. 2. Consistency and reliability of Senior Helper Marvin Eash working with my husband David.

September 20, 2017 by L.W.

September 19, 2017 by J.S.


September 08, 2017 by T.B.

September 06, 2017 by D.A.

Administration is very knowledgeable and dedicated to assisting clients. Care givers were always kind and patient. Truly dedicated to keeping client safe and content.

September 05, 2017 by A.P.

Quick responses, helpfulness, great people to work with and your patience with me.

September 04, 2017 by P.T.

Good communication about schedule and the nurse aide reports in client binder that remains at their home

September 04, 2017 by K.T.

Absolutely everything. From the business end of Terry and Esther, to the sweet, loving, compassionate, very capable "helpers" that they hand picked for my moms different levels of care. From companionship to immediate need for 24 hr care after both fractured pelvis and then three years later a heart attack and hospice. Her helpers enabled her to recover and get move on to a better more independent life. Their attentiveness, hands-on care, and love. Lots of laughs, hugs and sweet kisses at bedtime. This all enabled her to recover, feel special and so cared for. Every time I came to check on her, her house was in absolute perfect dirty laundry, sticky floors or scarey bathrooms. All of this helped me soooo much. And meals cooked and served and companionship at mealtime. All, of that meant so much. I have and will continue to refer everyone to your services. If I was younger, I'd apply for a job with you because this is a great organization. You should be proud of what you do. Mom is settling into her retirement community, but would love to be invited to your annual Christmas party. I can't thank you enough. Janis Kreibich

August 16, 2017 by M.J.

Great people... friendly and caring.

August 16, 2017 by L.B.

August 08, 2017 by A.R.

The service has provided us piece of mind in having a caregiver to assist our parents daily.

August 08, 2017 by M.C.

Out of the three people from Senior Helpers that I know of, all are wonderful! You have great "helpers."

August 08, 2017 by L.C.

The caregivers have been wonderful with my mother-in-law as she has transitioned from being at home to the hospital after a fall, to skilled nursing, and now to assistive living. We have been able to have consistent caregivers amidst all the changes for her. They have been able to help her, calm her when agitated or confused, and give us peace of mind as we are not able to be there all the time. Caregivers have communicated with me and have gone above and beyond on many occasions. Tiffany Austin, Katie Parker, and Carol have been exemplary.

August 01, 2017 by B.B.

Reliable and friendly

August 01, 2017 by E.Z.

Honest. Reliable. Fills shifts even if caregiver calls out or does not show.

July 25, 2017 by S.D.

The attention you give the client.And the fact that you can devote at least 6 hrs. a day.I realize how valuable that is.

July 25, 2017 by S.B.

Senior Helpers has been outstanding during the last two years of my Dad's life. They really try to hire the best people they can find for the job. They don't want to hire someone who just wants a paycheck but someone who actually cares and will do a good job. If you have a problem, the office staff will do everything in their power to make it right. If in the future I need help with my Mom, you can take it to the bank, I will call on Senior Helpers for assistance!

July 18, 2017 by R.C.

July 17, 2017 by N.B.

July 11, 2017 by P.P.R.

Easy to schedule. Friendly and caring staff.

July 10, 2017 by A.L.

Easy to work with. I've had the same lady for a couple of years. I've had one different lady when the first wasn't available. Both are kind and doe their jobs with happy hearts.

June 29, 2017 by V.W.

Quality caregivers, excellent ownership and staff.

June 29, 2017 by C.M.


June 19, 2017 by L.W.


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