Meet The San Bernardino Team | Senior Helpers
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Serving San Bernardino and the surrounding areas
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Serving San Bernardino and the surrounding areas
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Meet the San Bernardino office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers San Bernardino we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the San Bernardino, CA community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of San Bernardino was proud to join the system in 2020.  Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  • Implementation process
  • Ongoing communication and follow-up plan

Meet the San Bernardino Team

Jocelyn and Kiefer Ipsen

Jocelyn and Kiefer Ipsen

Owners

Jocelyn and Kiefer Ipsen understand the need to find the best caregivers for your loved ones. Jocelyn worked as a caregiver for seniors while in college and is an advocate for high quality care in the home. She is now a Registered Nurse and has been working in pediatrics for the last 9 years. Kiefer is a creative problem solver working to improve healthcare through technology.

At Senior Helpers San Bernardino our primary goal is to help provide a high quality of life for our clients and their families, by delivering customized, dependable and affordable care. Our team of highly-qualified caregivers and staff all live in the Inland Empire and we are invested in this community.

Veronia Reyes

Veronia Reyes

Director of Operations

Veronica started her career in healthcare as a caregiver over 18years ago.  She cared for her grandmother while attending nursing school as a certified nursing assistant. Veronica has worked in group homes and memory care facilities and also as an EMT and a Medical Assistant. She was a Staffing Manager for 8years and a Branch Manager for two years for home care agencies. Veronica was a General Manager for 2 years and Director of Operations for 3 years. Veronica was drawn to the healthcare field as a child while volunteering at a local convalescent home during school breaks. Since she was a child, she has always wanted to help others. She believes working one on one with clients allows them to lead more independent lives.

Working at Senior Helpers Veronica is happy to use her skills to help our clients and caregivers by being helping ear and hand.

Areas We Serve

  • Loma Linda
  • Redlands
  • Grand Terrace
  • San Bernardino
  • Colton
  • Yucaipa
  • Rialto