About Senior Helpers of Big Lake
Senior Helpers of Big Lake proudly serves communities and families in Central Minnesota. We are located on Lake Street North just off highway 10 in Big Lake near Spirit Life Church.
Our services include companion care services, personal and live-in care, peace of mind visits, transition assistance, respite care, and more.
Our local office includes a dedicated staff that can provide support for many services, including Veterans Affairs (we are just a 40-minute drive from one of the largest VA Health Care Systems in the state), Client Services, Caregiver Certifications, Long Term Care Insurance, and much more. Learn more about our staff here.
Our first-class services are available 24 hours a day, seven days a week. Contact our Big Lake office to learn more.
Senior Helpers Areas of Focus
To learn more about our services and experience, click here.
The Senior Helpers Process
When you contact a Senior Helpers office, you set up a complimentary initial assessment at your home to discuss needs and formulate a care plan. If necessary, a staff member, Social Worker, or RN will conduct a full nursing assessment to gauge status and clarify the care plan.
Together, we determine the most appropriate caregiver using the assessment information and the caregiver matching process. Service starts on the predetermined date.
Follow-up is conducted immediately after service begins and on a periodic basis to make sure you are getting the best possible service.
Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community.
Our vision is to be your community’s leading home care company, setting a new standard of care and customer service for our industry.
Integrity Without Compromise
We believe in demonstrating the highest levels of honesty and integrity in all interactions with others. We will not compromise this value for short-term gain or convenience.
Improve Quality of Life
We believe that our work in home care is about helping our clients and their families improve their quality of life during the aging process, maintain peace of mind, and enjoy independence in their own homes.
Open & Effective Communication
We believe that clear communication and open dialog are critical to building and maintaining positive relationships and creating exceptional experiences for others.
We believe that to be successful in a dynamic and competitive business like home care, we need to maintain positive habits of thought in all that we do. We encourage our team members and remind ourselves to think and act positively in every situation.
We believe that we can advance in our industry by continuously seeking opportunities to improve. We believe that it is important to constantly assess our current reality by examining facts and data. Our willingness to embrace the facts will help us grow and create exceptional experiences for our stakeholders.
We believe in the sanctity of human life and in celebrating the joy of life. We will foster this by creating opportunities for our clients, caregivers, employees, and franchisees to live a life that they can celebrate!
Mike Kelley, Owner
Judy Tauer, RN
Allison Moser, Trainer and Certified Senior Gems Trainer
Meg Sharp, Director of Operations
Shari Howland, Community Relations Coordinator