"Over the last 10 years my mother has suffered from Alzheimer's disease. Four years ago my father who was her primary care giver passed away and since then our family has provided 24x7 care for her. We initially used an agency in San Jose who provided around the clock in home care but found that staffing was a continuous issue and we ultimately moved her to The Parkview in Pleasanton so that she could be in a group environment and be closer to my wife and I.
This worked out reasonably well until she started falling on a regular basis. To help prevent her from having a serious injury we decided to bring in one on one care 12 hours a day. All told we worked with 4 different agencies and a multitude of care givers. The reasons we changed agencies has included the following:
We have worked with Sandy and Senior Helpers since August of 2009 and I have been very pleased with how well this has worked out. We have run into the inevitably staffing issues but in each case Sandy worked with us and the Parkview management to come up with an appropriate solution.
I own a small computer service business and the key to our success is having knowledgeable employees that are focused on taking care of our customers. Sandy and her staff on a daily basis have displayed the same professional and personality traits that my best employees do.
I highly recommend Sandy and Senior Helpers for the care of your loved ones."
Senior Helpers was there for my mom and my family when we really needed support. They cared for my mom in many ways – they made her breakfast, lunch, they bathed her and also did light house cleaning. Stacy, one of the ladies who runs Senior Helpers, was very easy to work with. She came up with a consistent schedule and found a caring person to assist with my mom quickly. Stacy even helped my mom on a day we needed someone unexpectedly. Senior Helpers certainly made a very difficult time for my mom and my family better …..
Thank you so much for your professional manner and commitment to excellence. I sincerely appreciate your assistance."
Thank you so much for your help finding someone to care for my mother. I appreciated meeting with you to discuss my mother's care and I immediately knew that Senior Helpers would be perfect for my mother. Karen, was an excellent care giver. She was gentle and caring. My mother was so relaxed and peacefully went to sleep and passed away on Sunday August 17, 2014.