Senior Helpers came to our rescue! We knew that we would need to secure help because our sister, who is special needs, had been caring for our 90 year old father and she fell on ice and suffered a fracture. My brother, sister-in-law, and I met with Lisa. We asked many questions, probably more than the average person because we were truly interested in obtaining only exceptional in home care. All of our questions were answered thoroughly and to our satisfaction. Lisa shared a wealth of information with us. She also made awesome recommendations for Home Physicians and for a podiatrist to come into the home. Our dad is in the early stages of Alzheimer’s and deals with incontinence. Lisa showed such a positive attitude and shared examples of how they could come into the home and not take over but work alongside our Dad and sister in their normal daily activities. As we left her office we all felt a definite peace and excitement that a situation seeming so impossible could actually work out.
In regard to the home visit, I was very apprehensive because our dad had not bought into the idea of having caregivers in his home! Amazingly, Lisa took an awkward situation and turned it into a very positive first meeting. When she left our dad said, “I really like that Lisa!”
By the end of that week, it was official and both caregivers began. It has been 4 marvelous months. My dad really likes them and it makes him especially happy knowing that they are very loving and attentive with our sister. She also enjoys having them come to help her with cooking the meals. We have found them to be very compassionate, patient, observant in noting any changes, and most importantly very respectful!
In the beginning, since I live 3 hours away, I was still a bit reluctant. However the communication has relieved me of all my fears. Not only do I hear the “happy” reports from my dad and sister but I am also able to read each of the journal entries written by the caregivers and know exactly what transpired each day. It’s also nice to have their monthly schedules. If I ever have any concerns or questions, Senior Helpers is there for me 24/7 either by phone, email, or text. The really gratifying thing is that telephone communication is always with a live person. How comforting to know that communication is a top priority!
It’s not an easy thing to turn over the care of your loved ones to complete strangers. However, for us, Senior Helpers has been a most positive experience from the very beginning. I personally sleep well knowing that my dad and sister are receiving such outstanding care. There is no doubt in my mind that Senior Helpers are totally committed to serving and providing the best care possible.
For all these reasons and many more not mentioned, our family would highly recommend Senior Helpers to anyone who is especially particular and who wants only the best for their loved ones!
Barbara - Fishers, Indiana - May 1, 2014
I am grateful to Senior Helpers for the excellent care they provided for my 99 year old mother when I could not be with her this past weekend. Mike Stuckert was easy to work with, and Nina came out shortly after I called to interview my mother and discover her needs in order to find the right caregivers for her. All this was accomplished with only 2 days' notice.
To Sara and Britney:
You were both wonderful with my mother. She liked both of you and felt that her care from you was excellent. Thank you so much.
I will definitely call again,
Barbara-Hobart, Indiana - May 12, 2014
I can't sleep until I let you know how blown away I am by the professionalism, and care shown by your company already towards myself and my mom. First, your calls during your time off, followed by lovely Vanessa who made an instant connection with mom. This morning, I find mom beaming as she was walking down the hallway with Laurie and, finally, I belatedly checked my voice mails on my drive home to find a message from Pam describing the plan and all that she had found thus far. During this new chapter with mom, it is beyond comforting to know that people are there for you when you need them.
My mother is being moving onto the Memory Care Unit the beginning of next week. We appreciate the assistance Senior Helpers has provided this past month. Again, thank you for your help in keeping our Mom safe.
Charlene P, Massachusett