Proudly serving Polk County, FL and the surrounding areas!

Lakeland, FL



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About us

Setting a new standard of care and customer service for the home care industry

Senior Helpers® is a national leader in professional in-home assistance services. Founded in Baltimore in 2001, we’ve rapidly built a reputation for providing only the best in dependable, consistent and affordable elderly care services. We have the people, resources, systems and knowledge necessary to make sure our clients get as much or as little help as they need to enjoy living independently at home.

You can count on us to always provide:

  • Dependability of Service
  • Continuity of Caregivers
  • Peace of Mind for the Family
  • Quality of Life for our Clients
  • Independent Living at Home

Whether your loved one is simply dealing with the normal struggles of aging or coping with the affects of Alzheimer’s or dementia, there’s no need to go it alone – let us help!

Senior Helpers of Polk County is owned by a husband and wife team: Nancy and Jorge Giraldo. Both Nancy and Jorge bring with them a wealth of experience ranging from health care to operations management, as well as caring spirits and the drive to make a difference in the lives of seniors and their families in our communities!

Nancy is a Registered Nurse (RN) with a BS in Nursing (BSN) from the College of Mount St. Vincent (NY). Her passion has always been to help others any way she can. She has worked in various RN roles, ranging from Neo-Natal Intensive Care Units caring for premature newborns, Medical Surgical units caring for patients ages 18+, a Dialysis nurse as well as an Admissions nurse. She has always carried with her one true focus- ensuring her patients were always taken care of properly by providing a superior customer service experience!

Jorge has a B.A. in Biological Sciences from Rutgers University (NJ), MBA in Financial Management and certificate in International Business from Iona College (NY). In addition, Jorge is also a Certified Senior Advisor and is a member of the Society of Certified Senior Advisors. Jorge has worked in various roles throughout his career, ranging from laboratory work, sales, and operations management in the pharmaceutical and medical device industries. His passion is to help others any way he can and he finally found his dream career- business owner providing a superior customer service experience and helping others on a full-time basis! Jorge serves as company CEO.

Jorge and Nancy share a life goal--that of helping others any way they can. Their concern for the well-being of others combined with their professional and educational experiences allows them to run a compassionate and professional organization that focuses on providing a superior customer service experience at affordable prices!

Lori Cumberledge is the Office Coordinator for Senior Helpers. Lori brings with her over 14 years of Administrative and HR experience. She believes that providing exceptional customer service should be a way of life, not just for the work day. Lori's academic background is in English and Fine Arts. She is a published author and has written articles for local and regional publications, and has also been published in literary magazines. Lori is very active in the Lakeland community and is a wealth of knowledge and resources.

Our professional demeanor and strong company track record allows us to attract and retain the very best caregivers in our community, allowing us to provide you with the best service in the industry! Once you’ve come in contact with the Senior Helpers way of doing business you’ll understand what a true customer-focused business is really like!

Hablamos Espanol (We Speak Spanish)! Nancy and Jorge are both fluent in English/Spanish and many of our employees are bi-lingual (various languages).

Attention Veterans or Surviving Spouses of Veterans: Did you know that a VA benefit called the Aid and Attendance Pension Benefit is available to help pay for your home care? Call us today to find out if you or your loved one qualifies! Reimbursement ranges from $1,056 – $1,949 per month.

Please feel free to contact us (863-686-7333) with any questions or concerns regarding your loved one's current situation. We are available 24/7 to answer your questions and can start service in as little as 1-2 days.

We have hundreds of locations nationally; please contact us today to learn how we can help you.