Caregiver Credentialing & Training

At Senior Helpers, we place the utmost importance on ensuring our caregivers receive the latest training and are fully credentialed.  As a home care provider in the state of Pennsylvania our offices are licensed under the PA Department of Health.  We follow their strict guidelines to ensure that you or your loved one and their valuables are safe.  We verify a minimum of 4 references with at least 2 of them being professional references.  We run a PA State background check or require a Federal background screening for out of state applicants.  Caregivers are also required to have a 2 step PPD screening as well as a valid PA Driver's License and a reliable vehicle

Screening

Our caregivers are thoroughly screened before they can become employees of Senior Helpers and each has the opportunity to participate in the Senior Helpers University program to attain additional education.

Credentialing

Senior Helpers complies with all national and licensing requirements so you can be assured that our caregiver is properly credentialed to perform the level of care that your senior loved one needs.

Training

This ongoing training program enables our caregivers to provide superior home care while enhancing their job performance and ultimately create an exceptional customer experience for our clients.

All of our caregivers have the opportunity to participate in our continual learning program and receive credits towards the Senior Helpers Certification. Those in the program are required to complete a minimum of 8 training modules per year on a variety of topics:

  • Understanding Fall Risk Factors
  • Food Preparation and Safety
  • Understanding Alzheimer's and Dementia

Senior Gems®

Our professional, trained caregivers take a positive perspective to Alzheimer's and dementia care - our unique Senior Gems® Approach. This method focuses on what they can do, not what they cannot do.

We also work closely with dementia expert and registered occupational therapist, Teepa Snow (MS, OTR/L, FAOTA). Her Senior Gems® classification system (based on Cognitive Disability Theory) allows us to understand which stage of dementia the person is experiencing so we can put together the best plan and select the best caregiver for that individual.

With over 30 years of professional experience and more years providing care for several family members with dementia, Teepa brings a strong clinical base and a unique perspective on how our brains control our bodies and behaviors. Caregivers who are trained using her approach and skills can help change resistance and refusals into participation and successful interactions.