Senior Helpers Franklin - Featured Client Testimonials
“It is totally a miracle that you have won over the trust, not only of dad but also of mom, in less than 3 weeks’ time!” When I saw Mom last night, she said, "Courtney is truly amazing!"
Then, Mom began to tell me about your offer to wash Dad's hair & how well it went. I thought I was dreaming to hear her being so accepting of someone's help with what she had always considered to be her job! In fact, she told me she didn't even watch how you did this process today, as she was so busy with her nature artwork hobby today!
Actually, in my opinion, Mom is MORE energetic & more creative than usual today... she thought of a brand new technique that she was experimenting with today, & she was so excited to show me the results this evening!
I give YOU credit for Mom's more relaxed & even more creative day today... because you helped relieve her of some of her stressful responsibilities.
Also, Dad was exceptionally relaxed & personable when I visited after your time with them today! I also feel certain that you help Dad in many ways, because you have genuine interest in him and you have such exceptional expertise in working with seniors with dementia. I think he is and has always had a heightened awareness and appreciation for a person with sincerity and fine-tuned skills, and he continues to be very sensitive to these characteristics in a person, even though he has dementia now. So, this puts you ahead in relating to him well and I'm very thankful!
It's absolutely fantastic to me to think that you were able to simply ask both Dad & Mom if you could try out a new technique you'd learned about washing hair, & they both were so agreeable! It's also wonderful that you & Jamie have discovered such a great way to do this task with dementia patients & that it is such a more appropriate experience for them.
You can't imagine how special the timing is for this break-through that you had today, because today I have an important meeting with the facility administration people, who called me in to talk to them. They won't say why, but my guess is that they have more complaints that residents & nurses have made about their misunderstanding of Dad. So, I expect to have to defend Mom & Dad again, as I have to do from time to time.
But this time, I have your fantastic evidence that Dad not only becomes engaged with activities that you customize for him but also that he is cooperative with you & accepts your help! He was actually willing to accept the help of a caregiver other than mom! This is a major breakthrough and we are so grateful to you!
Furthermore, Mom seems to be very impressed with you & totally trusting! She told me she never even watched how you shampooed Dad's hair, because she was so busy with her artwork! I never expected anyone could gain their trust so fast! But that just proves you are exceptional in every way and they both sense that! We are so lucky to have you on the Dad & Mom Support Team!
Today, you achieved one of our goals - for YOU to take over Dad's weekly hair-wash need! Now, Mom doesn't have to try to wash Dad's hair, and Dad & Mom don't have to go through the frustrating process of trying to coordinate a Dad shampoo time in Manor Salon...They don't even have to leave the room - in fact; it sounds like Dad didn't even have to leave his bedside with your fantastic "dementia-friendly" hair-wash method!
How wonderful it will be if eventually you'll be able to gain their trust to help with dressing & bathing, too. I can't imagine that it could ever happen, but I'm surely hoping that eventually Mom will be willing to hand over that responsibility to you and I can get out of that role myself, too!
Jamie is definitely right when she said there's no need to rush mom...we just need to give her time with you (the caregiver)!
You are very magical!
Thank you! Thank you! Thank you!
Linda for all the family! "
"There are no words to describe how much you helped me through the transition of my father moving back to town in such ill health. I am fully convinced that it was your consistent care and the nurturing of your caregiver that enabled his health to improve to the point that he had no longer needed your services. It is quite a compliment that you worked yourself out of a job! "
"I have only the best things to say about your team at Senior Helpers. I acknowledge the many, many times you stepped outside the realm of an ordinary service to give extraordinary care. I was continually surprised how aware you were of Dad's schedule and needs. Even more surprised how loving you were at many times when the circumstance were not."
"Thank you from the bottom of my heart."
Danielle – Hendersonville, Tennessee
“I will gladly endorse Senior Helpers any way I can. You have been instrumental in saving my sister-in-laws life and making the lives of her and her Mother much more manageable, safe and happy. Please feel free to use my email.”
Kathy J. - Belle Meade
"After a rather lengthy stay in the hospital and then in a rehabilitation center, my elderly mother needed 24 hour care when she came. Since I work full time I didn't know what I would do short of putting my mom in an assisted living facility. A physical therapist who had worked with mom in the past recommended Senior Helpers. A Senior Helpers representative (Stephen) met with us before the discharge date and worked out a plan for one of their caregivers to stay 24 hours a day through the week. The day she was discharged Senior Helpers was there to help us transition from the rehabilitation center to home. The caregiver (Kitty) took care of everything for my mom. She not only took care of bathing, laundry, and meals but also took her to medical appointments. Mother's doctor offered a totally unsolicited evaluation of the Senior Helper caregiver after her initial follow up appointment, "I was very impressed with the caregiver. In my experience, you don't find many like her."
You don't really know what faces you when a parent needs more care then the family can provide. Senior Helpers provided caring support and made it possible for Mom to stay in her home."
Lois F. - Nashville
“I wanted to let you know that my brother, sister, and I are extremely happy with the care being provided to our parents by Elizabeth (Liz). She is doing a wonderful job taking care of them and they really enjoy her attentiveness and enthusiasm. We consider ourselves very fortunate to have Liz in our lives.”
Gary P. - Antioch
“Thank you so much for all your love and support for dad these last few months. I would never have been able to take him home without your help. Please share these thoughts and my appreciation with all the wonderful caregivers who assisted him.”
Janice B. - Brentwood
“We are so thankful for Senior Helpers. Dad’s illness during our Christmas visit was stressful for all us. You and your staff helped so much by giving us all, the ‘break’ we needed. God bless you all!”
Cynthia W. - Franklin
“Compassion, Peace, Hope, Professional care, Dedication all wrapped up in Christian love. I was the recipient of these gifts and more when Senior Helpers came to my rescue. I never felt alone knowing Senior Helpers was with me. I had consistent care very hour during those weeks which enabled me to recover steadily.
Fletcher A. - Franklin
“Your people are professional; they are so good natured and very kind. They are human beings that are trained and since I’m paying, that is important to me.”
Jeannie B - Nashville
“Everyone in the office has been so helpful! Thanks!”
Lila P. - Thompson’s Station
“I want to thank everyone for being so nice to me and everyone takes care of me so well, also the office for being so nice.”
Emma T. - Murfreesboro