President and Co-Founder
In the course of researching in-home service for her husband Bruce’s 90 year old mother in Maine, Susan realized that many families need help in order to enable their loved ones to age in place. She and Bruce decided to provide service to the rapidly aging segment of the population. She is proud of the reputation of this office for good service, and of the number of families whose cares have been relieved.
Prior to this, Susan was the principal of an executive search firm based in San Francisco. She began her career in executive search in 1987 when she joined a large firm, and in 1989 she established her own practice. Prior to entering the search world, Susan was an account manager for a high-tech start-up in Silicon Valley and assisted with earth science research projects at Lawrence Berkeley Laboratory. In addition, early in her career, she taught high school math and chemistry classes in San Francisco. For over 20 years, Susan has been an active member and leader in the San Francisco chapter of the National Association of Women Business Owners.
Vice President and Co-Founder
Bruce’s mother was the inspiration for starting this office. A very independent woman, she wanted to stay in her own home as long as she could. Realizing that there could be in-home help for her if she should need it, Bruce could see that other families would have the same needs that his did.
Bruce has a master degree in mathematics from UC Berkeley and a doctor of education degree from Saint Mary’s College of California. He worked for over 20 years as a marketing science consultant in the San Francisco Bay Area. At Senior Helpers, Bruce has worked in community relations and fall prevention. His current focus is on strategy, finance, and marketing.
Sandi Mauricio has over twenty years of experience in the healthcare industry, serving in roles as varied as National Marketing Director to Program Director of nonprofits and private companies. She realized that in-home care was her passion when she experienced being a hands-on caregiver herself: her spouse suffered an unexpected brain aneurysm. She is passionate about in-home care, aging in place and ensuring that anyone who signs up with Senior Helpers will always get Triple A service. An advocate for her staff and caregivers, she also puts patient satisfaction first; the first question that comes to her mind when a new client joins us is, “How can we make this family’s life better and take the stress of day-to-day care off their plate?” The most recent accomplishment that she is proudest of is ensuring that our Senior Helpers office made the Home Care Pulse list of “Best in Home Care” and “Provider of Choice” from a list of multiple agencies striving for this recognition.
One of Nathan Howland’s biggest aspirations is to serve others, and this drive came from growing up with his brother, who has Down’s Syndrome. His career path of service began at AmeriCorps and led to a variety of roles in facilities that served adults and children with disabilities. Prior to joining Senior Helpers, he managed a memory care unit. With his interest and background in dementia, Nathan is a volunteer and advocate for the Alzheimer’s Association.
Lead Scheduling Coordinator
Theresa Esparza serves as Lead Scheduling Coordinator and coordinates customer needs and preferences with caregiver skills and attributes. Her twenty years of experience in the healthcare industry lead her to enjoy working with clients and caregivers and organizing their schedules. Because she has been a caregiver as well as a medical biller and scheduler, she can understand the needs of the different groups of people she serves. She works closely with Human Resources and Client Services.
Human Resources Coordinator/Recruiter
Layo followed her father’s footsteps into the healthcare world and found that she really enjoyed being a caregiver. Her ability to produce good results led to promotions over her peers, and she began developing her abilities even further. Armed with a new degree in Liberal Arts, Layo is eager to apply what she learned and to grow with Senior Helpers. Because of her own background in caregiving, she enjoys selecting good caregivers to join us. She remains passionate about working directly with clients and helping out as an on-call caregiver.
Office Support/LTC Billing Coordinator
Aaron Barruzo is our Office Support/LTC Billing Coordinator. He developed a passion for helping seniors when his grandmother developed dementia and his family had no idea how to help her cope. Aaron started in the healthcare industry as an Activities Assistant at a skilled nursing facility, moved into Social Services, and then on to Admissions and Marketing. After working for two years with a home health agency, Aaron transitioned into in-home care. A compassionate person, he enjoys learning about different cultures and interacting with people from all walks of life.
Shari Christal Cervantes
Client Services Manager
Shari Cervantes serves as our Client Services Manager. Her role is to be the advocate for the client and to make sure all our services are excellent. Shari is fairly new to our team but with her personality, experience with another in-home agency as a Caregiver and Client Services Supervisor, and LVN training, we are confident that her transition will be a breeze.
Senior Helpers has taken a bold step by telling the world that age does not erase hopes and dreams. And by implementing the Virtual Dementia Tour companywide, Senior Helpers has further demonstrated its commitment to those it serves. Senior Helpers is proud to support Second Wind Dreams® on this mission by encouraging donations, raising awareness, and sensitizing the world to dementia as a corporate partner.
What is the Virtual Dementia Tour?
Learning to create a positive environment for those with dementia can only come from attempting to walk in their shoes. Created by P.K. Beville, a specialist in geriatrics, this valuable, easy to follow experiential tour is designed to instill hope in professional and family caregivers, providing them with a tool to move from sympathy to empathy and better understand the behaviors and needs of their loved ones and patients.
Interested in learning how you can bring the Virtual Dementia Tour to you?
Contact us today to help us and you learn more about changing the perspective on aging!
"Until There’s a Cure, Take The Tour!"