Testimonials from Clients and Family

 

"I would highly recommend Senior Helpers to anyone or family who needs in-home care. In this high tech, pulsating world in which we live, it is so good to see humanity and warmth -- and that is what you get with Senior Helpers. And complete professionalism and reliability around the clock, every day, even on holidays. They tailor their services to each person's specific needs. I cannot stop raving about Senior Helpers, a true Godsend to me, my mother, and my entire family. In a society where unfortunately indifference, bad customer care, and automated responses have come to be the norm, Senior Helpers stands as a beacon in the night or day. I always got to talk with a 'real' person and I was daily informed by a 'real' person as to how things were going with my mother. This was an ideal transition for her before she joined an assisted living community, one that Senior Helpers even helped us to find. Go Senior Helpers!

- Ron W, son of client, Lakewood, OH

 

“Please thank your staff for providing such a high level of care for my mother Betty.  You have helped her gain strength and confidence after her surgery; and helped me manage her home situation even as I live in California.  Recovery has been challenging for her, but she has made remarkable gains made possible by your consistent attention.”

-Robert P. son of client, Akron, OH

 

“Your "sitter service” was exactly what I needed.  I really did not want my husband to be alone in the hospital.  Not only did they give me the peace of mind I was looking for, but I didn't even realize the value to my husband of having someone nearby to just help him relax.  I will certainly be telling others about your services.”

-Laurie T., wife of client, Brecksville, OH

 

“We consider ourselves fortunate that Senior Helpers has been able to provide us with high quality, experienced aides on a consistent basis.  We could not have done as well ourselves. Cookie was great.  She took care of Mom over and above in so many ways.  In the last week, she not only helped her adjust to an unannounced furniture change, she got everything organized the way Mom likes it.  Cookie improvised storage containers from things in Mom’s room which was incredible.  Cookie has adorned Mom with earrings and cards to make her feel special.  She is positive, caring, and competent.  So please tell her how grateful we are to have had her.”

-Laura A., daughter of client, Akron, OH

 

“Let me first say that I am so sorry I did not discover your services previously.    The care has been top-notch and I have really been impressed.  Both of the caregivers you provided were outstanding, and I just know that had they been given the opportunity to continue, my Mom would have decided that she preferred Cathy as a daughter over me!   My Mom loves her!   Know that I have already--and will continue to--spread the name of Senior Helpers around and recommend you to family & friends.”

-Deborah W., daughter of client, Medina, OH

 

“I wanted you to know what an outstanding employee Penny is. She represents your company well. She's professional, enthusiastic and dependable. It has been a pleasure to have her as my helper.”

 -Loraine B, client, North Royalton, OH,

 

“I am sending this note of gratitude for the wonderful care and treatment my father received from your staff.  During the course of my father's disease he had several care givers from Senior Helpers.  Cieara met and exceeded all expectations.  She did not ask "what do you need me to do?" she just instinctively knew and completed the tasks.  She instinctively knew when the family needed space to be alone with Dad and when we needed an extra pair of hands.  When not needed to provide direct care Cieara kept busy with laundry and light house work.  My mother was so grateful for that. Cieara never left the house until she was sure my father was comfortable and did not have unmet needs.  In closing, I just wanted to say a heart felt thank you and to let you know what an outstanding employee you have, an employee who has a natural gift to care for others.”

Jean W., daughter of client, Uniontown, OH

 

 “What a delightful, intelligent, and capable person Naomi is. She is so understanding and humorous with Dave and often offers good solutions for specific situations. She is calm and encouraging and very pleasant to have around.”

-Connie C., wife of client, Chagrin Falls, OH

 

 “I am sending this email to you to express my thanks to you and your organization. Special thanks go to Carrie for her very professional work ethic and a fabulous personality. She showed the kind of concern and caring for my wife Marguerite that made our daughter's wedding very enjoyable and worry free. Carrie is an asset to your organization. I will highly recommend your organization to others who may need your services. The next time I need your services I will ask for Carrie again.”    

-James K, husband of client, Mantua, OH,

 

“On behalf of my mother, brother and sister, thank you so much for taking such good care of Mom.  She was safe in her own home, a place she loves dearly and one to which she would not have been able to return if not for you and your wonderful staff of true care givers.  Each and every helper was caring, patient, calm and true professionals.  Mom grew especially attached to a few and wanted them in her home all the time.  I would have been lost without your support and understanding.”

-Laura S., daughter of client, Chagrin Falls, OH

 

 “Thanks for all that you did for my Mom!  Your organization is outstanding!” 

-Anonymous, daughter of a client, Twinsburg, OH,

 

 “I just wanted to take a moment and thank you for the great job that Senior Helpers did last week with my mom.  Your organization completely lived up to the impression of the company I had upon meeting and talking with you.  I just wanted to take a moment and say thank you and let you know I've been singing your praises to anyone who will listen.”

Debbie W., daughter of client, Medina, OH

 

“Today Monica showed up right on time and from the first few moments of meeting her I knew she would be a great help to my Dad.  She was personable, friendly and gave off an aura of caring and loving the job she was doing.  She immediately went to work making Dad feel comfortable and getting him to talk about himself and his family.  I was there to meet your home care person and was also there to do some light cleaning but left the two of them to their own devices to get acquainted.  I'm very impressed with her.  She took Dad to McDonald's, which is one of the things he's missed  since his vision problems and not being able to drive,  and by the time I got back from doing some grocery shopping for Dad, the two had become good friends.  If Monica is an example of the rest of your staff, your clients are indeed blessed.  Thank you and your personnel for helping me make Dad a little more comfortable.”

Liz W., daughter of client, Strongsville, OH

   

Testimonials from Healthcare Professionals

 “This letter is written in reference to Senior Helpers.  I just wanted to express that the resident that I referred to them is very pleased with the services they offer.  Upon making the referral they were very professional, courteous and most helpful in making the resident and his wife feel at ease about returning home.  Again, I would recommend Senior Helpers for their caring services provided to our elders.”

-FM, LSW Senior Care Facility

 

“In providing "skilled" home health care to our patients we found it necessary to find an agency that could provide the private duty services. We were looking for a company that would give the same exceptional service that we provide.  We found that in Senior Helpers.  The feedback we have received from the patients and their families has been nothing but positive and extremely complimentary. The caregivers at Senior Helpers are very qualified, professional and truly care about the patients. We look forward to working together with them in providing the best in home care services.

-KL, LSW Home Health Professional

 

“My relationship with Senior Helpers has been very gratifying indeed.  They have earned my trust in that they will respond to our needs with quality caregivers and a very responsive team of support staff that have been very impressive as well.  I would not hesitate to call Senior Helpers to provide care for my own parents.  In fact I would take comfort in it.”

-DZ, RN,  Senior Service Provider

 

“I heard from my client, Daniel K, who praised your company and is very pleased with his home care assistant.  Thank you for providing staffing that inspires confidence.  I will gladly refer our clients to Senior Helpers in the future.  I appreciate the collaborative effort in helping to enhance our clients’ quality of life.”

- BS, LISW-S, Senior Health Provider